CPCON Performs Comprehensive Warehouse Inventory for Telecom Leader in Updating WMS System

Challenge: Enhance Inventory Control and Accuracy During SAP WMS Data Migration

A Global Telecommunication Leader, with more than 30,000 employees and operations in over 10 countries, faced challenges in managing warehouse inventory during a SAP Warehouse Management System (WMS) data migration. The complexity of the project increased following several acquisitions, requiring a comprehensive audit and reconciliation of their inventory database. The company sought an independent provider to streamline the process, ensure accuracy, and prepare the inventory data in the layout required for the WMS data compilation.

Solution: Partnering with CPCON for Warehouse Inventory and WMS Data Compilation

To address these challenges, the telecom company engaged CPCON as their independent provider. CPCON conducted a detailed plan to manage the inventory effectively:

  • Conducted initial meetings and site visits to understand the scope and requirements of the project.
  • Deployed an experienced team of 40 auditors and five team leaders from two local districts to ensure thorough coverage.
  • Utilized tablet technologies (with scanning devices) and the client’s master data records to complete the inventory count in both the outdoor storage area and the warehouse.
  • Identified and added unlisted inventory items to the customer’s database, ensuring completeness and accuracy.
  • Created an accurate database to pinpoint each item’s location in the warehouse, facilitating easier management and retrieval.
  • Developed a 3D Warehouse Layout Mapping to speed up material handling and searching for the client’s warehouse management teams.

Results: Streamlined Inventory Process and Enhanced Accuracy

The partnership with CPCON yielded significant benefits for the telecom company:

  • Accurately counted approximately 100,000 inventory items, ensuring a comprehensive understanding of the warehouse’s contents.
  • Completed the project within the three-day timeframe set by the customer, demonstrating efficiency and adherence to deadlines.
  • Achieved substantial improvements in terms of cost, time, and quality compared to previous inventory processes, which relied on the company’s own employees.
  • The successful outcome of the inventory project led the telecom company to award CPCON the outsourcing contract for the next three years, reaffirming their confidence in CPCON’s expertise and capabilities.


Wall-to-Wall Inventory Audit