Logistics & TransportationRFID TechnologyMulti-LocationGCC

RFID Fixed Asset Tagging for DHL Global Forwarding, Saudi Arabia

CPCON tagged office and IT assets with RFID across DHL Global Forwarding offices in Jeddah, Riyadh, and Dammam, then handed DHL a live cloud register for IT and Finance.

Client

DHL Global Forwarding

Locations

Jeddah, Riyadh, Dammam

Service

RFID fixed-asset tagging

Timeline

2025–2026

Client

DHL Global Forwarding

Saudi Arabia

Locations

Three offices

Jeddah, Riyadh, and Dammam

Scope

Office and IT assets

Furniture, laptops, docks, monitors

Software

Cloud RFID

Web access. No on-device install.

About the Client

DHL Global Forwarding

DHL Global Forwarding is the air and ocean freight division of DHL. It moves cargo for shippers through a worldwide forwarding network.

In Saudi Arabia, DHL Global Forwarding runs office locations that support those operations. CPCON delivered an RFID fixed-asset program for the Jeddah, Riyadh, and Dammam offices so IT and Finance can work from one live register.

Modern office floor prepared for a multi-site RFID asset inventory
Two asset registers compared during a fixed-asset reconciliation
The Challenge

Two registers, three cities, and metal IT assets

DHL Global Forwarding in Saudi Arabia needed a complete physical baseline of office and IT assets. Finance and IT kept separate registers. Laptops and docks sit on metal, so they need a different RFID tag than furniture. The program had to work in three cities and stay usable after the field team left.

Split registers

Finance kept a fixed-asset register. IT kept a separate hardware register. The physical count had to reconcile to both.

Metal IT surfaces

Laptops, docking stations, and monitors need on-metal RFID tags. Furniture uses a larger tag class.

Three office cities

The same method had to work in Jeddah, Riyadh, and Dammam, then remain usable after handover.

Our Solution

Tag by asset class, reconcile both registers, train the teams

CPCON ran a physical count, applied RFID tags by asset class, photographed and checked each tag, and loaded the results into a cloud RFID system.

Tag selection

On-metal RFID tags for IT metal surfaces. Larger tags for furniture. Handheld scan in the field.

Photo QA

Each tagged asset was photographed and checked before it entered the live register.

Three-way reconciliation

The team reconciled the floor to the finance register and the IT register. The physical count found assets that were not on the finance register.

Cloud RFID software

Results loaded into a web RFID system. No local install on DHL devices. IT and Finance received training to look up assets, update locations, and add new tags.

On-metal RFID tag applied to a laptop during the Saudi office program

How the field program worked

1

Physical count

Field team counted office and IT assets in each city.

2

Encode and apply

RFID tags encoded and applied by asset class.

3

Reconcile

Floor findings matched to Finance and IT registers.

4

Handover

Cloud access and training so DHL can keep the register live.

Where we worked

Jeddah, Riyadh, and Dammam

One RFID method across three DHL Global Forwarding offices in Saudi Arabia.

Jeddah

On-site count, tagging, and cloud upload.

Riyadh

Furniture and IT tagging on the same program.

Dammam

Office floors on the same RFID register.

Results

One live RFID inventory

DHL Global Forwarding now has one RFID inventory for the Saudi offices. The same program supports furniture and IT hardware.

One live record

IT and Finance now work from one live RFID record instead of two disconnected lists.

Floor versus books

The physical count found assets that were not on the finance register. Hundreds of office and IT assets were brought onto the RFID program across three cities.

Repeat tag supply

After go-live, DHL ordered additional on-metal tags for laptops and docking stations.

Talk to CPCON about RFID asset tagging for logistics and forwarding networks.

We run physical counts, RFID tagging, register reconciliation, and cloud handover for multi-site office programs.