Privacy Policy

1. Introduction

CPCON Group ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Contact Information:
CPCON Group
80 Broad Street, 5th Floor
Manhattan, NY 10004
Email: privacy@cpcongroup.com
Phone: +1 (212) 555-1234

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Contact us through forms, email, or phone (name, email address, phone number, company name, job title, message content)
• Request services or quotes (business information, project details, facility locations, inventory data requirements)
• Subscribe to newsletters or marketing communications (email address, communication preferences)
• Apply for employment (resume, cover letter, employment history, references, professional qualifications)
• Create an account or client portal access (username, password, authentication credentials)
• Participate in surveys or feedback requests (opinions, ratings, testimonials)

2.2 Information Automatically Collected

When you access our website or services, we automatically collect certain information, including:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, navigation paths, referral sources
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Session data, preferences, authentication tokens (see our Cookies Policy for details)

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Business partners and referral sources who recommend our services
• Social media platforms when you interact with our content or profiles
• Data analytics providers who help us understand website traffic and user behavior
• Public databases and business directories for B2B contact information

2.4 Client Project Data

When providing inventory management, asset tracking, and valuation services, we may collect and process:

• Asset information: Equipment descriptions, serial numbers, locations, valuations, condition assessments
• Inventory data: SKU numbers, quantities, warehouse locations, stock levels
• Facility information: Site addresses, floor plans, access requirements, security protocols
• Financial data: Asset values, depreciation schedules, cost basis information

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• Provide inventory management, asset tracking, and valuation services
• Execute physical inventory counts and audits
• Generate reports, valuations, and deliverables
• Communicate project updates and deliverables
• Manage client relationships and service agreements

3.2 Business Operations

• Process inquiries and respond to requests for information
• Evaluate and improve our services and website functionality
• Conduct internal research and analytics
• Maintain security and prevent fraud
• Comply with legal obligations and regulatory requirements

3.3 Marketing and Communications

• Send newsletters, industry insights, and service updates (with your consent)
• Provide information about new services and capabilities
• Invite you to webinars, events, and educational content
• Conduct customer satisfaction surveys
• Display relevant content and advertisements

3.4 Legal and Compliance

• Comply with applicable laws, regulations, and legal processes
• Enforce our terms of service and other agreements
• Protect our rights, property, and safety, and that of our clients and others
• Respond to government requests and legal proceedings

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and user experience
• Deliver relevant content and advertisements
• Analyze traffic patterns and measure effectiveness

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Technology providers: Website hosting, cloud storage, data analytics
• Communication services: Email delivery, customer relationship management
• Professional services: Legal, accounting, consulting firms
• Field operations: Subcontractors for inventory counting and asset tagging services

These service providers have access to personal information only as necessary to perform their functions and are obligated to maintain confidentiality and security.

5.2 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the successor entity. We will notify you of any such change and provide choices regarding your information.

5.3 Legal Requirements

We may disclose your information when required by law or in response to:

• Subpoenas, court orders, or legal processes
• Government or regulatory investigations
• Requests from law enforcement agencies
• Protection of our legal rights and interests
• Prevention of fraud, security threats, or illegal activities

5.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as when you authorize us to share testimonials or case study information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• Client data: Duration of service agreement plus 7 years for compliance and audit purposes
• Marketing data: Until you unsubscribe or request deletion
• Website analytics: 26 months from collection date
• Employment applications: 2 years from submission date
• Financial records: 7 years as required by tax and accounting regulations

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention and destruction policies.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

7.2 Correction and Update

You can request that we correct inaccurate or incomplete personal information. You may also update your information by contacting us directly.

7.3 Deletion

You may request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, legitimate business purposes, ongoing service agreements).

7.4 Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us at privacy@cpcongroup.com. Note that you may still receive transactional or service-related communications.

7.5 Restriction of Processing

You may request that we restrict the processing of your personal information in certain circumstances, such as while we verify the accuracy of the information.

7.6 Object to Processing

You have the right to object to our processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.

7.7 Exercising Your Rights

To exercise any of these rights, please contact us at:

Email: privacy@cpcongroup.com
Phone: +1 (212) 555-1234
Mail: CPCON Group, Attn: Privacy Officer, 80 Broad Street, 5th Floor, Manhattan, NY 10004

We will respond to your request within 30 days. We may require verification of your identity before processing your request.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately at privacy@cpcongroup.com.

9. International Data Transfers

CPCON Group is based in the United States and operates globally. Your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate.

When we transfer personal information from the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws, we implement appropriate safeguards, including:

• Standard Contractual Clauses approved by the European Commission
• Data Processing Agreements with service providers
• Adequacy decisions recognizing equivalent data protection standards
• Binding Corporate Rules for intra-group transfers

By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption: SSL/TLS encryption for data transmission, encryption at rest for sensitive data
• Access Controls: Role-based access, multi-factor authentication, regular access reviews
• Network Security: Firewalls, intrusion detection systems, regular security monitoring
• Physical Security: Secure facilities, controlled access, visitor management
• Employee Training: Regular security awareness training, confidentiality agreements
• Vendor Management: Security assessments of third-party service providers
• Incident Response: Procedures for detecting, responding to, and reporting security incidents

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our security practices.

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

11. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party sites or services.

We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. Links to third-party sites do not constitute an endorsement of their content or practices.

Third-party services we may integrate with include:

• Social media platforms (LinkedIn, Twitter, Instagram)
• Analytics providers (Google Analytics)
• Customer relationship management systems
• Email marketing platforms

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information collected, used, and shared
• Right to Delete: Request deletion of personal information we have collected
• Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

To exercise these rights, contact us at privacy@cpcongroup.com or call +1 (212) 555-1234. We will verify your identity before processing your request.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR):

• Legal Basis for Processing: We process your data based on consent, contract performance, legal obligations, or legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local data protection authority
• Data Protection Officer: Contact our DPO at dpo@cpcongroup.com

For EEA/UK residents, our legal bases for processing include:

• Contract Performance: Processing necessary to provide services you've requested
• Legitimate Interests: Business operations, fraud prevention, network security
• Legal Compliance: Compliance with applicable laws and regulations
• Consent: Marketing communications and optional data collection

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if you have provided your email address
• Post a prominent notice on our website
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days. For urgent privacy matters, please call us directly.