Automotive Industry

Dealer Network Inventory Program Across 320 Dealerships for Major OEM

Enterprise-scale inventory verification program delivering consistent accuracy and compliance across a nationwide dealer network, supporting floor plan audits and financial reporting requirements.

320
Dealerships
42 States
Geographic Coverage
98.9%
Average Accuracy
Monthly
Count Frequency

Client Overview

A leading global automotive manufacturer with one of the largest dealer networks in North America. The OEM maintains relationships with over 320 franchised dealerships representing $8.4 billion in annual vehicle inventory value.

The manufacturer requires regular physical verification of dealer inventory to support floor plan financing arrangements, warranty claim validation, and corporate financial reporting under SEC regulations.

Industry Sector

Automotive Manufacturing & Retail Distribution

Program Scope

320 Dealerships, $8.4B Inventory Value, 42 States

Automotive Dealership Network

The Challenge

The OEM's previous inventory verification approach relied on inconsistent third-party providers and dealer self-reporting, resulting in:

  • Inconsistent Quality: Accuracy rates varying from 92% to 99% across different regions and service providers
  • Compliance Risks: Inadequate documentation and audit trails for floor plan financing requirements
  • Operational Inefficiency: Lack of standardized processes causing dealer disruption and extended count times
  • Limited Visibility: No centralized reporting or analytics to identify trends and problem areas
  • Scalability Issues: Difficulty coordinating monthly counts across 320 locations within required timeframes

The manufacturer needed a single, reliable partner capable of delivering consistent, high-quality inventory verification services across their entire dealer network with minimal dealer disruption.

Our Solution

National Coverage Network

Established regional teams strategically positioned to serve all 320 dealerships with consistent service delivery and rapid response capabilities.

Mobile Technology Platform

Deployed proprietary mobile application with VIN scanning, photo capture, and real-time data validation integrated with OEM systems.

Standardized Procedures

Implemented uniform counting protocols, quality control measures, and documentation standards across all locations ensuring consistency.

Centralized Reporting Portal

Developed custom dashboard providing real-time visibility into count status, accuracy metrics, and exception management across the network.

Program Structure

Monthly Cycle
  • • Automated scheduling system
  • • Dealer notification protocols
  • • Flexible appointment windows
  • • After-hours count options
Count Execution
  • • VIN verification and validation
  • • Vehicle condition assessment
  • • Photo documentation
  • • Exception identification
Quality Assurance
  • • Random recount audits
  • • Dealer feedback collection
  • • Performance monitoring
  • • Continuous improvement

Results & Impact

98.9%
Network-Wide Accuracy

Consistent accuracy across all 320 dealerships with minimal variance

3,840
Annual Counts

Successfully completed monthly counts at all locations for 12 consecutive months

4.2 Hours
Average Count Time

Reduced dealer disruption by 35% compared to previous providers

Key Outcomes

Enhanced Compliance

100% audit-ready documentation supporting floor plan financing and SEC reporting requirements

Improved Dealer Satisfaction

Dealer satisfaction scores increased to 4.7/5.0 through professional service and minimal disruption

Operational Insights

Analytics identified $24M in aging inventory and process improvement opportunities

Cost Efficiency

Consolidated vendor management reduced administrative overhead by 40%

Scalability Proven

Successfully expanded program to include 45 additional dealerships in year two

Technology Integration

Seamless data exchange with OEM systems eliminating manual data entry and errors

"This partnership has transformed our dealer inventory verification program. The consistency, professionalism, and technology platform have given us unprecedented visibility and confidence in our network inventory. Our dealers appreciate the streamlined process, and our finance team has the reliable data they need."
Director of Dealer Operations
Major Automotive OEM

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